Cooper Square Realty customer service

Posted on May 25th, 2010 by admin

I live in a high rise building managed by a realty company called cooper square realty www.coopersquare.com.
I lost my apartment keys and for an entire week I called the maintenance department until they told me I’ll have the spare on friday, whe I get homer hat day they copied the wrong keys. I go to talk to the manager who said she is about to leave, and instead of helping me get into my apartment, she just starts hurling profanities and acting like a street thug. I recorded some of the conversation on my iPhone, and here it is.
I reported the company to BBB and the consumer affairs. One of the worst real estate companies you can ever have.

Duration : 0:2:22


[youtube An3I5Fa5Nls]

2 Responses

  1. danaCSR Says:

    As the …
    As the Communications Director for Cooper Square Realty, I find this quite troubling. I would appreciate it if you would provide me with your address so that we can investigate this matter. Please contact me at (212) 634-5495. Thank you, Dana Collins

  2. RAMIRAG Says:

    She’s so rude; it …
    She’s so rude; it seems she knows nothing about dealing with customer

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