We’re in the process of buying a house, and we’re dealing with an agent who is without a doubt unprofessional.
We made our first bid and were told to give him 72 hours for a response. He got back to us and verbally "gave us the opportunity to improve" our bid, but insisted we do so in writing within 4 hours. We like the house enough that we did so, though I was ready to walk when I heard his request.
Our bid was accepted, and we have contingencies on satisfactory inspections and disclosure. He has yet to give us the disclosure, and his 72-hour period expires today.
I like the house, but I hate the agent and I hate the way he has been playing us. I’m ready to walk.
Am I being impatient?
Is he being unprofessional?
Can he ask for a higher bid without a written counter-offer?
To whom can I report his conduct?
This agent I have a problem with is a buyer’s agent and is the listing agent for the house we have a contract on. Our seller’s agent is very cautious about this guy and has written the contract so that if he doesn’t produce the disclosure within the period we can walk before inspections without problems, so long as we provide written notice.
We also have a provision in the contract that we can walk for any reason following the inspections, again with written notice.
Basically I’m wondering whether I even want to deal with this buyer’s agent in further negotiations, or if he’s going to pull anything at closing. Thanks for the answers so far.
When the seller countered it should have been in writing on the bid contract, at that time the agent should have met with you both and presented the counter. I have seen it done over the phone done verbally on shows such as "Buy Me" on HGTV so it’s not something new, but usually when you counter you need to resign a contract agreeing to the new bid amount.
It doesn’t sound like he’s being unprofessional but is he a transaction broker? Is he working for both the buyer and the seller? If so then he has limited disclosure to you and to the seller.
If you are unhappy with the service you are getting then you can complain to the agents broker. There should be a Broker in charge of the Real Estate Company, all agents have to work under the broker. If you are working with the broker then the Real Estate Commission is where you’d go next. But you’d need to prove he’s being unprofessional, he might not have received the inspection disclosure and he’s waiting. If you’ve called him a dozen times and he’s failed to return your calls your next step is to contact his broker in charge.